This course is designed to provide newly appointed team leaders with less than one year’s experience with a range of proven skills and techniques that will enable you to manage your business and your employees effectively.
Key objectives are to:
- Understand the role of the Team Leader and the transition that you are going through
- Be able to set written goals and align them with business objectives
- Manage your time effectively
- Understand planning, problem solving, and decision making by applying well known management theory
- Understanding team dynamics and motivation
- Use effective verbal and non-verbal communications
- Understand the role of Human Resources and how to get the best from them.