Programme Details This comprehensive course, equips existing Managers (and those developing a career in managing people) with detailed knowledge of employee legislation, and further development in motivating & leading staff,…
This programme is suitable for all managers who lead teams and want to get the best from their team. Participants will see how the purpose and the practice of positive…
This programme is designed for middle and senior managers and HR professionals who want to further develop their own coaching style of leadership and progress the development of a coaching…
This course is designed to provide newly appointed team leaders with less than one year’s experience with a range of proven skills and techniques that will enable you to manage…
This is a very useful and practical workshop for all managers and HR professionals. We cover both statute law and case law from a very practical angle. The statute law…
This programme is suitable for any manager or HR practitioner who is involved in recruitment as part of their role. Participants are taught and experience all of the steps in…
This Programme is a must for all line managers and newly appointed HR professionals. The learning outcomes of the workshop are: To understand the legal framework in dealing with corrective…
This programme is suitable for all Trainers / Trainers in waiting. Participants will start with learning the difference between training and development. We define “competencies” and their application in the…
This programme is best run with 12-20 participants and two facilitators. It is very active with a variety of active exercises bringing about the main learning points. Participants learn: …
This practical half day workshop covers everything you need to know about how to plan for downsizing in the current climate. We start with the options open to us…
Programme Details This programme covers the principles of great customer service. It teaches participants how to deal effectively with customer complaints and difficult customers. By the end of the programme, participants will…
