This Programme is a must for all line managers and newly appointed HR professionals. The learning outcomes of the workshop are:
- To understand the legal framework in dealing with corrective action and issue resolution situations
- To be able to apply the company policy and industry best practice in investigating potential issues effectively and consistently
- To understand how to reduce the need to use such policies.
- To understand how to manage poor performers within the disciplinary framework
- To recognise and deal with employee issues more efficiently and effectively.
The use of practical exercises and role plays are central to the effectiveness of this programme.